Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you use our services.
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Introduction
Express Chauffeurs is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard your personal information when you use our website, request a quote, make a booking or contact us.
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Information We Collect
We may collect personal information such as your name, phone number, email address, pickup and drop-off locations, flight details and any other details you provide when requesting a quote, making a booking or contacting us.
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How We Use Your Information
We use your information to prepare quotes, arrange and provide chauffeur services, communicate with you, manage your account, improve our services and comply with legal obligations.
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Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted third-party service providers (such as email, hosting or mapping providers) or our chauffeurs only where necessary to deliver our services.
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Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet is 100% secure.
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Cookies
Our website uses essential cookies to work properly and, only with your consent, optional cookies to analyse website traffic and improve our services. You can change your choice at any time using the cookie settings link or your browser settings.
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Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
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Data Retention
We keep your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
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Your Rights
You have the right to access, correct or request deletion of your personal information, and to object to or restrict certain processing. If you wish to exercise any of these rights, please contact us using the details provided. You may also complain to the Information Commissioner’s Office (ICO).
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Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details below.
Last updated: 1 January 2026